FAQS

As a Club Southshore Member you'll be able to earn Southshore Points, access exclusives, and more! You'll have the opportunity to earn store credit with every purchase and interacting with our brand on social media. Southshore Points can be redeemed like cash at checkout, or can unlock special discounts!

Nope! Southshore Points will never expire.

If you already have an account on Southshore Fine Linens, you’re already part of the club! If not, click 'Join Now' above.

There are many ways to earn points! Just signing up will reward Southshore Points. You can also earn points with sharing our posts and following our social media accounts. Also with each purchase points are rewarded. You can see the full list of earnings above.

You will need to log into your Southshore account, and then click 'Club Southshore' tab to view your points.

Points rewarded from a refunded purchase will automatically be deducted from your account.

Once on the cart page, click the shopping bag on the top right corner to view your available point balance and redemption options. Select the amount of points you'd like to use, and continue with checkout! You can add as many rewards as your balance permits.

You must perform the action via the modal on the Club Southshore page. Please note that it could take up to 24 hours for your points balance to adjust. If your balance still doesn’t look right after this time, please contact our Customer Service team at southshorefinelinens@gmail.com and we can assist you!